1. Complete this letter of enquiry with
suitable words.
ABS Engineering
Prince Square, Prince Street, London
1 March 2023
OPQ Training Centre
Jubilee Building
45 Silver Road
Dear Sir/ Madam,
Enquiry about Quality Control Course
I am writing to whether your company could offer a
course on Quality Control for our managers.
I saw your advert in the HK Daily on Friday, 1 March 2023,and the Quality Control Training Course (Ref.: QC 202) in the advert might be suitable for us. I would like to if it is possible for you to offer a 3-month training course starting before or, at the latest, on Wednesday, 19 April 2023,for a group of 20. Could you send us some about the teaching staff and the possible schedule for this course?
I am looking forward to your reply.
Yours faithfully,
Jane Franklin
Managing Director
2. Complete this reply to an enquiry
with suitable words.
NOVELTY
SAFETY EQUIPMENT LTD Shun Koo Building Aberdeen HK
4 Apr 2023
Mr Tim Lee
Manager
Sun Lee Consultancy Ltd
198 Fa Yuen Street
Mongkok
Kowloon
Dear Mr Lee
Enquiry fire extinguishers
Thank you for your enquiry regarding our newly range of fire extinguishers.
You will see from the catalogue that the range has been extended to include some highly efficient portable
extinguishers for use on construction sites.
We are to our existing customers a 15% discount on
orders of extinguishers from this new range.
We look to your increased order at this discount rate.
Yours sincerely
Silvia Choi
Merchandising Manager
Enc. 1
Silvia Choi
3. Match the two parts
of the sentences used in making and replying to enquiries
1. Please refer to
.
2. I would be grateful
.
3. We are looking
.
4. We can recommend
.
5. You can see further details of our school
.
6. Thank you for requesting
.
7. We are very interested in
.
8. I enclosed a copy of
.
9. Your letter was forwarded
.
10. We would be grateful if
.
4. Below
you will see parts of three letters answering an enquiry. Put the correct word
or phrase in each blank. Choose from the following list. Use each item once only.
A. Dear Ms Prentice Thank you for your 1 of 3rd May about our office stationery.
We have 2 in enclosing our latest catalogue and price list. We hope you will find it of interest.
If you require any 3 please do not 4 to contact us. Yours 5 .
B. Thank you for your letter of January 4th, asking about office furniture.
The enclosed catalogue contains 6 of our range. In most cases we are able to 7 you with the goods you require within fourteen days.
We look forward to receiving an order from you.
C. Thank you for your letter of 1st June, 8 about the JF72 pocket calculator.
This model is no longer 9 as it has been superseded by the JF75 solar-powered pocket calculator. As you will see from the 10 the new model has several 11 at an extremely 12 .
We have also enclosed our latest catalogue giving details of the vast 13 of electronic goods we supply.
We allow a discount of 50% on purchases of not less than 50 of the same model, and 55% on quantities of not less than 100. 14 we give a discount of 5% for payment within fourteen days from 15 of invoice.
We look forward to 16 with you in the near future.