Practice

1. Complete this letter of enquiry with suitable words.

ABS Engineering
Prince Square, Prince Street, London 1 March 2023

OPQ Training Centre
Jubilee Building
45 Silver Road   Dear Sir/ Madam, 

Enquiry about Quality Control Course 

I am writing to ENQUIRE whether your company could offer a course on Quality Control for our managers.

I saw your advert in the HK Daily on Friday, 1 March 2023, and the Quality Control Training Course (Ref.: QC 202) MENTIONED in the advert might be suitable for us. I would like to KNOW if it is possible for you to offer a 3-month training course starting before or, at the latest, on Wednesday, 19 April 2023, for a group of 20. Could you send us some INFORMATION  about the teaching staff and the possible schedule for this course?

I am looking forward to INFROMATION your reply.


Yours faithfully,

Jane Franklin

Managing Director   

2. Complete this reply to an enquiry with suitable words.

NOVELTY SAFETY EQUIPMENT LTD
Shun Koo Building
Aberdeen HK  

4 Apr 2023 Mr Tim Lee
Manager
Sun Lee Consultancy Ltd
198 Fa Yuen Street
Mongkok
Kowloon 
  
Dear Mr Lee 

Enquiry REGARDING fire extinguishers 

Thank you for your enquiry regarding our newly RELEASED range of fire extinguishers. 

You will see from the ENCLOSED catalogue that the range has been extended to include some highly efficient portable extinguishers for use on construction sites. 

We are OFFERING to our existing customers a 15% discount on orders of extinguishers from this new range. 

We look FORWARD to your increased order at this discount rate.  

Yours sincerely 


Silvia Choi
Merchandising Manager 
Enc. 1  

Silvia Choi

 3. Match the two parts of the sentences used in making and replying to enquiries

1. Please refer to our brochure enclosed along with this letter  
2. I would be grateful if you could send me further information  
3. We are looking for a new supplier
4. We can recommend arranging a suitable delivery date  
5. You can see further details of our school by going to our website  
6. Thank you for requesting information about our current programs
7. We are very interested in longstanding cooperation with your organization  
8. I enclosed a copy of our company latest catalogue 
9. Your letter was forwarded to the appropriate department
10. We would be grateful if you could enclose some latest samples along with the catalogue

 4.  Below you will see parts of three letters answering an enquiry. Put the correct word or phrase in each blank. Choose from the following list. Use each item once only. 

A. Dear Ms Prentice Thank you for your 1 enquiry of 3rd May about our office stationery. We have 2 pleasure in enclosing our latest catalogue and price list. We hope you will find it of interest. If you require any 3 ​further details please do not 4 hesitate to contact us. Yours 5 sincerely.   

B. Thank you for your letter of January 4th, asking about office furniture. The enclosed catalogue contains 6 full details of our range. In most cases we are able to 7              
you with the goods you require within fourteen days. We look forward to receiving an order from you.   

C. Thank you for your letter of 1st June, 8 supply about the JF72 pocket calculator. This model is no longer 9 enquiring as it has been superseded by the JF75 solar-powered pocket calculator. As you will see from the 10 in production the new model has several 11 enclosed leaflet at an extremely 12 additional features. We have also enclosed our latest catalogue giving details of the vast 13 competitive price of electronic goods we supply. We allow a discount of 50% on purchases of not less than 50 of the same model, and 55% on quantities of not less than 100. 14 range we give a discount of 5% for payment within fourteen days from 15 in addition of invoice. We look forward to 16 date with you in the near future.