• Units
    • Unit 1
      • U - 1 Writting
      • U - 1 Practice
      • U - 1 Answers
    • Unit 2
      • Unit 2 - 1
      • Unit 2 - 2
      • Unit 2 - 3
      • U - 2 Practice
      • U - 2 Writing
      • U - 2 Answers
    • Unit 3
      • Unit 3 - 1
      • Unit 3 - 2
      • U - 3 Writing
      • U - 3 Practice
      • U - 3 Answers
    • Unit 4
      • Unit 4 - 1
      • Unit 4 - 2
      • Unit 4 - 3
      • U - 4 Making complaints
      • U - 4 Practice
      • U - 4 Answers
    • Unit 5
      • U - 5 Reports
      • U - 5 Practice
      • U - 5 Answers
  • Glossary
  • Units
    • Unit 1
      • U - 1 Writting
      • U - 1 Practice
      • U - 1 Answers
    • Unit 2
      • Unit 2 - 1
      • Unit 2 - 2
      • Unit 2 - 3
      • U - 2 Practice
      • U - 2 Writing
      • U - 2 Answers
    • Unit 3
      • Unit 3 - 1
      • Unit 3 - 2
      • U - 3 Writing
      • U - 3 Practice
      • U - 3 Answers
    • Unit 4
      • Unit 4 - 1
      • Unit 4 - 2
      • Unit 4 - 3
      • U - 4 Making complaints
      • U - 4 Practice
      • U - 4 Answers
    • Unit 5
      • U - 5 Reports
      • U - 5 Practice
      • U - 5 Answers
  • Glossary

Glossary

Accomplishments

These are the achievements you have had in your career. These key points really help sell you to an employer – much more so than everyday job duties or responsibilities. In your cover letters, resumes, and job interviews, focus on key career accomplishments – especially ones that you can quantify.

Benefits

An important part of your compensation package, and part of the salary negotiation process. Note that every employer offers a different mix of benefits. These benefits may include paid vacations, company holidays, personal days, sick leave, life insurance, medical insurance, retirement and pension plans, tuition assistance, child care, stock options, and more. Can be worth anywhere from 20 to 40 percent of your salary.

Cold Call 

When a job-seeker approaches an employer (usually through an uninvited cover letter) who has not publicly announced any job openings. See hidden job market and cover letters.

Compensation Package 

The combination of salary and fringe benefits an employer provides for an employee. When evaluating competing job offers, a job-seeker should consider the total package and not just salary.

Contract Employee 

Where you work for one organization (and its salary and benefit structure) that sells your services to another company on a project or time basis. Compare to freelancer.

Corporate Culture 

The collection of beliefs, expectations, and values shared by an organization’s members and transmitted from one generation of employees to another. The culture sets norms (rules of conduct) that define acceptable behavior of employees of the organization. It’s important for job-seekers to understand the culture of an organization before accepting a job.

Cover Letter 

Should always accompany your resume when you contact a potential employer. A good cover letter opens a window to your personality (and describes specific strengths and skills you offer the employer). It should entice the employer to read your resume.

Dress for Success 

First coined by the author John Malloy in the 1970s, the term Dress for Success signifies tailoring one's attire, grooming, and overall appearance toward making a great first impression in a job interview - as well as maintaining a professional look while on the job to aid career advancement. Will dressing properly get you the job? Not by itself, but it will give you a competitive edge and help you make a positive first impression.

Freelancer/Consultant/Independent Contractor 

Where you work for yourself and bid for temporary jobs and projects with one or more employers. Freelancing is not an alternative to hard work, but many people enjoy the freedom, flexibility, and satisfaction of working for themselves.

Internships

One of the best types of work experiences for entry-level job-seekers because the majority of employers say experience is the most important factor in whether you’re hired. Internships involve working in your expected career field, either during a semester or over the summer. Besides gaining valuable experience, you get exposed to the business environment and gain valuable references and network contacts.

Job Application 

Sometimes also called an application for employment. Many organizations require you to complete an application (either to get an interview or prior to an interview). Even though many of the questions duplicate information from your resume, it is extremely important to complete the application neatly, completely, and accurately.

Job Interviewing 

All about making the best matches. Both the company and the job-seeker want to determine if the fit is right between them. First impressions are key (see dress for success), and preparation is critical to success.

Job Shadowing 

One of the most popular work-based learning activities because it provides job-seekers with opportunities to gather information on a wide variety of career possibilities before deciding where they want to focus their attention. Job shadows involve brief visits to a variety of workplaces, during which time you "shadow," observe, and ask individual workers questions.

Job Skills 

The skills you need to do a particular job. For example, an accountant needs to have good math and accounting skills; a doctor needs to have good medical, scientific, and personal skills.

Networking

Means developing a broad list of contacts – people you've met through various social and business functions – and encouraging them to assist you in looking for a job. People in your network may be able to give you job leads, offer you advice and information about a particular company or industry, and introduce you to others so that you can expand your network.

Offer of Employment 

An offer by an employer to a prospective employee that usually specifies the terms of an employment arrangement, including starting date, salary, benefits, working conditions. Also called a job offer.

Recruiters/Headhunters

Professionals who are paid by employers to find candidates for specific positions. They often recruit candidates, but job-seekers can also approach them. Avoid any firms that require job-seekers to pay for their services.

Reference

A group of people who will say good things about you and who know specific strengths that you offer. Can include work references (current and past supervisors), educational references (former teachers or school administrators), and personal references (who can speak of your character). Never include references on your resume or cover letter; they should be listed on a separate references sheet. And always ask people before including them as a reference for you. Never provide a list of references unless they are requested.

Resume

A key job-hunting tool used to get an interview, it summarizes your accomplishments, your education, as well as your work experience, and should reflect your special mix of skills and strengths.

Salary

Financial compensation an employee receives for performing the job, and part of your compensation package. Can be determined by hourly, daily, weekly, monthly, and yearly. Also can include overtime pay, bonuses, and commissions. See also benefits and compensation package.

USP

An advertising term – unique selling proposition – that refers to the one thing about a product that makes it distinct from all others. In job-hunting, job-seekers need to find the one thing that makes you more qualified for this job than anyone else. What can you offer that no other applicant can?