1.1 The curriculum vitae
Fiona Scott is one of the applicants for the job at Patagonia. Study her
CV carefully to see how the information is presented and decide where each of the
following headings should be placed.
REFERENCES
INTERESTS PERSONAL
DETAILS PROFESSIONAL EXPERIENCE EDUCATION ADDITIONAL
SKILLS
1.2 In the box are headings from a typical CV. Look at the extracts from the CV of Tomoko Horiguchi, a Japanese woman working in England. Under which of the CV headings should each extract be placed?
1.3 When you apply for a job you usually send a CV and covering letter. Which of the following do you usually do in a covering letter?
1. Say that
you wish to apply and indicate where you heard about the position.
2. Say why you are interested in the job and direct the reader to
special qualities, skills or experience you have.
3. Give information about your hobbies and sporting interests.
4. Provide details of your examination results.
5. Enclose the names and addresses of two referees.
6. Mention when you are available for interview.
7. Ask if there are any other vacant positions in the company.
1.4 A letter of application. Put the paragraphs in the correct order:
1.5 Complete Fiona Scott's letter of application using the following verbs:
contact
discuss employed welcome involved apply
enjoy notice advertised matches
The letter of
application (also called the covering letter) can be as important as the CV in that it often provides the first direct contact
between a candidate and an employer. The letter of application normally
contains three or more paragraphs in which you should:
- confirm that you wish to apply
and say where you learned about the job;
- say
why you are interested in the position and relate your interests to those of
the company;
- show
what you can contribute to the job by highlighting your most relevant skills
and experience;
- indicate
your willingness to attend an interview (and possibly state when you would be
free to attend).
1.6 Giving news to job applicants. Read this letter making an offer of employment. Then decide whether the statements below are true or false:
1. Mr Wills
will start work immediately.
2. He will receive one month's salary on his first day at work.
3. His salary will be reviewed after six months.
4. His deputy will be Robert Stephens Jr.
5. He is allowed to join the company pension plan.
6. His working hours will be decided after discussion with Slim Gym's management.
7. He has to work a minimum of three months before leaving the company.
8. Lyn Ashley expects him to telephone her to accept the job.
1.7 The draft letter below is addressed to an unsuccessful candidate for the vacancy at Slim Gyms. Put a circle around any language that you think is too informal for the situation:
1.8 Complete this corrected version of the draft letter using items from below:
candidates
experience high impressed inform Mr.
Bolen position sincerely success take
thank unsuccessful
wish would
1.9 Study the Useful language box below. Use a dictionary to check the meaning of any words or phrases which are unfamiliar. Add three words or phrases to each column.
1.10 Complete the letter using suitable words and phrases from the Useful language box. The letter in brackets indicates which column you should check to find the correct word or phrase.
1.11 Responding to job applications. Read the letter and fill in each blank with an appropriate passive form of the verbs below.
appoint issue pay set out
1.12 Write Andrew's reply to Karen Poulson.
Basics for all correspondence:
Individualize
There are similar elements to job search letters, but each letter should be
individually tailored and targeted to the recipient. There is no such thing as
an effective "form letter" in a job search. You know when you get a
form letter; a prospective employer knows too. A letter that looks like it
could have been randomly sent to any employer is a good candidate for the
employer's "no" pile.
Make your purpose
clear
Don't make an employer guess why you are writing or what you are writing about.
In choosing your words, think about the purpose of your letter and details of
your individual circumstances. For example, if you make a telephone call to an
employer prior to sending an email, it makes sense for your email to refer to
the telephone call. If you must respond to an employer's email to you, read it
carefully to draft an appropriate response.
Tell the employer what you'll do for the organization, not what the
organization can do for you.
Saying, "I really want this job because it will give me great
experience," is not a sell to an employer. Of course the job will give you
(or someone else) great experience. It just makes you sound
"all-about-me." Instead, tell the employer what you have to offer. Be
specific and realistic; as in, "I have strong organizational skills that I
developed and demonstrated when I was event chair for my club." Don't use
hyperbole; as in, "I will immediately contribute to higher profitability
on my first day on the job."
Edit
Grammar, spelling and punctuation should be error-free; wording should be
clear, concise and business-like; avoid gimmicky language and slang terms.
Don't rely on
spell check alone
Spell check won't let you know that you've used manger instead of manager,
perspective instead of prospective, left the "l" out of
public, and so on. (All mistakes we've seen plenty of times.)
Be yourself
Be your formal, business-like self, but express yourself in a manner that is
natural to you. Avoid too much borrowing of language from sample letters and
friends' letters. Excessively flowery language or using complicated words won't
make you sound smarter; it could make you sound silly. Use good examples as
inspiration, but don't copy.
Record-keeping
Retain copies of every email you send and receive; mark your calendar for any
appropriate follow-up.
Common Sections in Application Letters
As for the actual content and organization
of the paragraphs within the application letter, consider the following common
approaches.
Introductory paragraph. That first paragraph of the
application letter is the most important; it sets everything up-the tone,
focus, your most important qualification. A typical problem in the introductory
paragraph involves diving directly into work and educational experience. Bad
idea! A better idea is to do something like the following:
- State the
purpose of the letter to inquire about an employment opportunity.
- Indicate the
source of your information about the job-newspaper advertisement, a
personal contact, or other.
- State one
eye-catching, attention-getting thing about yourself in relation to the
job or to the employer that will cause the reader to want to continue.
And you try to do
all things like these in the space of very short paragraph, no more than 4 to 5
lines of the standard business letter. (And certainly, please don't think of
these as the "right" or the "only" things to put in the
introduction to an application letter.)
Main body paragraphs. In the main parts of the
application letter, you present your work experience, education, training whatever
makes that connection between you and the job you are seeking. Remember that
this is the most important job you have to do in this letter to enable the
reader see the match between your qualifications and the requirements for the
job.
There are two common ways to
present this information:
Functional
approach - This one presents
education in one section, and work experience in the other. If there were
military experience, that might go in another section. Whichever of these
section has your best stuff should come first, after the introduction.
Thematic
approach - This one divides
experience and education into groups such as "management,"
"technical," "financial," and so on and then discusses
your work and education related to them in separate paragraphs.
Another section worth considering
for the main body of the application letter is one in which you discuss your
goals, objectives the focus of your career what you are doing professionally. A
paragraph like this is particularly good for people just starting their
careers, when there is not much to put in the letter. Of course, be careful
about loading a paragraph like this with "sweet nothings." For
example, "I am seeking a challenging, rewarding career with a dynamic
upscale company where I will have ample room for professional and personal
growth"-come on! give us a break! Might as well say, "I want to be
happy, well-paid, and well-fed."
Closing paragraph. In the last paragraph of the
application letter, you can indicate how the prospective employer can get in
touch with you and when are the best times for an interview. This is the place
to urge that prospective employer to contact you to arrange an interview.
Common
Problems in Application Letters
- Readability
and white space--Are there
any dense paragraphs over 8 lines? Are there comfortable 1-inch to
1.5-inch margins all the way around the letter? Is there adequate spacing
between paragraph and between the components of the letter?
- Page fill--Is the letter placed on the page nicely: not
crammed at the top one-half of the page; not spilling over to a second
page by only three or four lines?
- General
neatness, professional-looking quality--Is the letter on good quality paper, and is the copy clean and
free of smudges and erasures?
- Proper use of
the business-letter format--Have
you set up the letter in one of the standard business-letter formats? (See the
references earlier in this chapter.)
- Overt, direct
indication of the connection between your background and the requirements
of the job--Do you emphasize this
connection?
- A good
upbeat, positive tone--Is the tone
of your letter bright and positive? Does it avoid sounding overly
aggressive, brash, over-confident (unless that is really the tone you
want)? Does your letter avoid the opposite problem of sounding stiff,
overly reserved, stand-offish, blase, indifferent?
- A good
introduction--Does your
introduction establish the purpose of the letter? Does it avoid diving
directly into the details of your work and educational experience? Do you
present one little compelling detail about yourself that will cause the
reader to want to keep reading?
- A good
balance between brevity and details--Does your letter avoid becoming too detailed (making readers less
inclined to read thoroughly)? Does your letter avoid the opposite extreme
of being so general that it could refer to practically anybody?
- Lots of
specifics (dates, numbers, names, etc.)--Does your letter present plenty of specific detail but without
making the letter too densely detailed? Do you present hard factual detail
(numbers, dates, proper names) that make you stand out as an individual?
- A minimum of
information that is simply your opinion of yourself--Do you avoid over-reliance on information that
is simply your opinions about yourself. For example, instead of saying
that you "work well with others," do you cite work experience
that proves that fact but without actually stating it?
- Grammar,
spelling, usage--And of
course, does your letter use correct grammar, usage, and spelling?
Written
communication, usually by email, serves many purposes in a job search. In a
thorough job search, you will write many types of letters. Cover letters, which
accompany and introduce your resume, are the ones you may hear about most, but
are not the only letters you will need. Letters also precede, follow-up and
confirm verbal conversations, so they serve as a record and reminder of interactions,
as well as evidence of your communication skills.